Terms of Service

LAST UPDATED December 8th, 2025

SpeediReply™ Terms of Service

A product of XpandTEK, LLC

1. INTRODUCTION

Welcome to SpeediReply™. SpeediReply™ is a product of XpandTEK, LLC (“XpandTEK,” “we,” “our,” or “us”). These Terms of Service (“Terms”) govern your access to and use of the SpeediReply™ website, software, and related communication automation tools (collectively, the “SpeediReply Services”).

By accessing or using the SpeediReply Services, you agree to be bound by these Terms and our Privacy Policy. If you do not agree with any part of these Terms, please do not use the SpeediReply Services.

2. SPEEDIREPLY SERVICES

SpeediReply™ provides AI-powered communication and customer engagement tools designed to help businesses respond to leads and customers more efficiently. These services may include, but are not limited to:

- Missed Call Text Back

- Automated SMS and conversational messaging

- AI-powered chat and intake workflows

- Appointment scheduling and routing

- AI-assisted voice and call handling

Each SpeediReply Service offers distinct functionality related to call handling, text messaging, scheduling, and automated customer communication. Access to the SpeediReply Services may require a paid subscription following any applicable trial or demo period.

Pricing, features, and availability are listed on SpeediReply™ websites, funnels, or promotional materials and may be modified at XpandTEK’s discretion.

3. FREE TRIALS

XpandTEK, LLC may offer limited-time free trials for certain SpeediReply Services.

Trial availability, duration, and features may vary by promotion. Unless otherwise stated, trials are provided for evaluation purposes only and may include feature limitations.

At the end of a trial period, continued access to the SpeediReply Services will require activation of a paid subscription. Users may be notified prior to trial expiration with instructions for upgrading. If no paid plan is activated, access to the Services may be suspended or terminated.

4. SUBSCRIPTIONS & BILLING

SpeediReply Services are offered on a subscription basis unless otherwise stated in writing.

All fees are due in advance and are non-refundable except where required by law. Payments are processed through a third-party payment provider, such as Stripe.

For billing clarity, charges may appear on your bank or credit card statement as “SpeediReply” or a similar SpeediReply-branded descriptor. SpeediReply™ is a product of XpandTEK, LLC.

Failure to maintain an active subscription may result in suspension or termination of access to the Services.

5. ACCEPTABLE USE

You agree to use the SpeediReply Services only for lawful and legitimate business purposes.

You may not use the Services to:

- Send spam, unsolicited, or abusive messages

- Harass, threaten, or deceive individuals

- Engage in illegal, fraudulent, or unethical activities

- Violate applicable laws, carrier policies, or third-party platform rules

XpandTEK reserves the right to suspend or terminate accounts that violate acceptable use standards.

6. DATA HANDLING

Any data collected, processed, or transmitted through the SpeediReply Services will be handled in accordance with our Privacy Policy.

Users may request deletion of their data by contacting [email protected]. Certain data may be retained temporarily for legal, security, or compliance purposes.

7. NO GUARANTEES

While SpeediReply provides tools intended to improve response times, communication efficiency, and automation, XpandTEK makes no guarantees regarding specific results, lead volume, conversions, revenue, response rates, or business outcomes.

8. LIMITATION OF LIABILITY

XpandTEK, LLC shall not be liable for any missed opportunities, lost income, lost leads, data loss, or damages arising from delayed, failed, or missed calls, messages, automations, system errors, service interruptions, carrier filtering, or other technical or operational issues related to the SpeediReply Services, whether during a trial, demo, or paid subscription period.

Use of the Services is at your own risk.

9. INDEMNIFICATION

You agree to defend, indemnify, and hold harmless XpandTEK, LLC and its affiliates, officers, employees, and partners from and against any claims, liabilities, damages, losses, or expenses arising out of your use of the SpeediReply Services or violation of these Terms.

10. THIRD-PARTY SERVICES AND INTEGRATIONS

The SpeediReply Services may integrate with or rely on third-party services, platforms, or carriers (including but not limited to SMS providers, voice carriers, calendar tools, or social platforms).

XpandTEK is not responsible for the availability, content, policies, or performance of third-party services. Use of such integrations is at your own risk and subject to the third party’s terms and policies.

11. TERMINATION

You may cancel your SpeediReply account at any time by contacting [email protected].

XpandTEK may suspend or terminate your access to the Services if:

- You violate these Terms

- Payment is overdue

- Suspension is required by law, carrier requirements, or security concerns

Upon termination, your right to use the SpeediReply Services will immediately cease.

12. DISCLAIMER OF WARRANTIES

The SpeediReply Services are provided “as is” and “as available,” without warranties of any kind, whether express or implied.

XpandTEK does not warrant that the Services will be uninterrupted, error-free, secure, or free of delays caused by third parties or technical limitations.

13. CHANGES TO TERMS

XpandTEK, LLC may modify these Terms at any time. If material changes are made, notice may be provided via email or by posting updated Terms on the SpeediReply website.

Continued use of the Services after changes take effect constitutes acceptance of the revised Terms.

14. LIMITATION OF LIABILITY (AGGREGATE)

To the maximum extent permitted by law, XpandTEK, LLC shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of data, revenue, or profits.

XpandTEK’s total liability for any claim related to the SpeediReply Services shall not exceed the amount paid by you for the Services during the six (6) months preceding the event giving rise to the claim.

15. CONTACT US

If you have any questions about these Terms, please contact:

SpeediReply™ (a product of XpandTEK, LLC)

Attn: Terms Officer

[email protected]

Lehi, Utah