Privacy Policy

LAST UPDATED December 8, 2025

SpeediReply™ Privacy Policy

A product of XpandTEK, LLC

Introduction

This Privacy Policy (“Policy”) describes how XpandTEK, LLC (“XpandTEK,” “we,” “our,” or “us”) collects, uses, stores, and discloses information when you access or use the SpeediReply™ website, software, and related communication automation tools (collectively, the “SpeediReply Services”).

By using the SpeediReply Services, you consent to the collection, processing, transfer, storage, and disclosure of your information as described in this Policy.

For billing clarity, charges for the SpeediReply Services may appear on your bank or credit card statement as “SpeediReply” or a similar SpeediReply-branded descriptor. SpeediReply™ is a product of XpandTEK, LLC.

1. Personal Information

When you register for or express interest in the SpeediReply Services, we may require you to provide:

- Name

- Business name

- Email address

- Phone number

- Address

- Other contact information

If you purchase a SpeediReply subscription, you must also provide billing information. Payment information is collected and securely processed by our third-party payment provider, Stripe. XpandTEK, LLC does not store your credit card or bank account details.

2. Data, Diagnostic & Login Information

While using SpeediReply, you may create, store, or transmit various forms of information (“Data”), including:

- Call logs and missed call information

- AI-generated or user-generated messages

- Customer contact details

- Appointment and scheduling data

- Uploaded business assets such as logos or team contact information

SpeediReply may also collect:

- Diagnostic Information (such as crash reports, operating system version, device type, and browser version)

- Login Information stored locally in cookies or similar technologies to streamline sign-in and authentication

3. Analytics Information

As you interact with the SpeediReply website and Services, we may collect “Analytics Information,” including:

- IP address

- Browser type and version

- Pages visited

- Links clicked

- Cookie identifiers

- Web beacons or tracking pixels

We may use third-party analytics tools, such as Google Analytics, to help analyze usage and improve the Services.

4. Geo-Location Information

SpeediReply does not collect real-time geo-location data. If this changes in the future, we will request your permission before collecting such information.

How We Use Your Information

XpandTEK uses the information collected through SpeediReply for:

- Delivering, operating, and maintaining the SpeediReply Services

- Account creation, authentication, and access control

- Processing transactions and subscriptions (via Stripe)

- Improving system performance, reliability, and user experience

- Customer support and troubleshooting

- Sending service-related updates, alerts, or product announcements

- System security, abuse prevention, and fraud detection

Analytics Information may be used to administer, monitor, and enhance the Services.

Sharing & Disclosure

1. Third-Party Service Providers

We may share information with trusted third-party companies that support our operations, including:

- Payment processing providers (such as Stripe)

- Data storage and hosting providers

- Customer support and communications tools

- Analytics and performance monitoring platforms

These providers may access your information only as necessary to perform their contracted services and are obligated to protect your data and use it solely for authorized purposes.

2. No Sale of Personal Information

XpandTEK does not sell, rent, or trade your personal information to third parties.

3. Legal Requirements

We may disclose information when we believe it is necessary to:

- Comply with subpoenas, warrants, court orders, or other legal processes

- Investigate fraud, security incidents, or violations of our Terms

- Protect the rights, safety, and property of XpandTEK, our users, or the public

4. Business Transfers

If XpandTEK is involved in a merger, acquisition, reorganization, or sale of assets, user information may be transferred as part of that transaction. Any successor entity will remain bound by this Policy unless and until it is updated.

5. Affiliates

We may share information with our parent company, subsidiaries, or joint ventures to help deliver the Services, enforce policies, and promote trust and safety.

Data Retention

We retain your information for as long as your SpeediReply account is active or as needed to provide the Services. Upon account deletion, Data is removed from active systems but may remain temporarily in backup or archival systems for legal, security, or compliance purposes.

Community Features

SpeediReply may offer publicly visible content areas, such as forums, blogs, or comments. Information shared in these areas may be viewed by others and may remain visible even after account closure.

Contact Us

If you have questions or concerns about this Privacy Policy, please contact:

SpeediReply™ (a product of XpandTEK, LLC)

Attn: Privacy Officer

[email protected]

Lehi, Utah